• Stay Comfortable & Save Money All Year Long

    Same Day Installation Available In Most Cases!

    Heating & Air Conditioning Service, Repair & Installation

  • Heating & Air Conditioning Service, Repair & Installation

    Same Day Installation Available In Most Cases!

    Stay Comfortable & Save Money All Year Long

  • Don't Get Caught in the Dark! ETR Has Whole-House TRANE GENERATORS

Repair

Repair

Our goal is to keep you cool in the summer and warm in the winter and we employ highly trained and responsive technicians who ensure that your needs are met.

Installation

Installation

We Can Help You With Your Residential and Commercial HVAC Needs From Start to Finish!

Savings plan

Savings plan

An Energy Savings Agreement with ETR can Save You Time and Money.

Hear What ETR Customers Have To Say

Don’t just take our word for it! See what ETR customers have to say about their experiences with East Texas Refrigeration. Whether purchasing a new, full AC install or depending on our top rated Energy Savings Service Agreement, our customers always come first! Check out our Reviews and Testimonials and see for yourself why ETR is the TRUSTED HVAC service provider in East Texas.

Kathryn ComerKathryn Comer
04:11 20 May 22
Larry Smith was BEYOND fantastic!!! He showed up right on time 🏆 explained everything he was going to do, when he could tell I was confused he would bring me to the unit and explain exactly what he was talking about so I could understand.Larry took his time & did a very thorough job! The initial reason we called ETR was for a unit that stopped working- the girls in the office told me my options and we decided to sign up for the maintenance plan. Larry did our biannual maintenance & discovered & repaired the issue that made the unit stop working. We were beyond pleased with Larry & will be requesting he is sent for all of our maintenance visits!HIGHLY recommend ETR!
Lonnie SmithLonnie Smith
16:26 13 May 22
Air was working great prior to maintenance work, but after the work the thermostat would show the system wasn’t cooling and the air would not shut off. A 2nd maintenance worker arrived and shut the air off. When he turned it back on it showed it had cooled and would shut the system off. I now have to set the thermostat lower to get the house to feel as cool as it did prior to the maintenance.On a positive note all employees were extremely courteous.
Rhonda BaldridgeRhonda Baldridge
16:56 10 May 22
Dylan came to our home May 9, 2022. He was very friendly and did a very good job getting our capacitor or battery replace. Our cool air was back on after sleeping in the heat all night. He was friendly with my pets and even wanted to pet my 100 pound dog who I had shut in my bedroom because she is not normally friendly with men. I opened the door and she did not have a problem with him. Dylan was able to pet her and she like him which is very unusual for her. I am very happy with their service and attitude which is wonderful. Thank you Dylan.
Jeff SchrunkJeff Schrunk
18:10 27 Apr 22
Great service tech (James) and professional experience. Had a small communication challenging on my end and James fixed it right up. Explained the program, what the service provided and cost and then got right to work. Was finished timely and left ZERO mess which is huge in my opinion. Would highly recommend them and James for future use!
Shirley FinleyShirley Finley
17:46 25 Apr 22
Unit not cooling, called ETR and within 30 minutes Austin arrived, diagnosed the problem, told us price to replace part and completed job. He has previously repaired one of our units and we would recommend him and ETR highly.
Flower GirlFlower Girl
00:36 18 Apr 22
Recently I had ETR install a complete heating and air conditioning system. Preston, Trevor and Christian were my installers. They were on time, professional and very knowledgeable. In one day they took out the units and I had and installed the new units. They were cautious with my furniture and other belongings and they cleaned up they're work area. They even made sure I knew how to operate the new digital thermostat. I now have all brand new units professionally installed and with a great warranty. These guys were a pleasure to work with and I would recommend them to everyone!
Joshua BartonJoshua Barton
20:07 11 Jan 22
ETR has always been my go to with any AC/heating issues and repairs. Top notch company that is very responsive and cooperative. Dylan Wall showed up to service and inspect my unit and was amazing throughout the process. Very thorough and patient with myself as I had a million questions regarding the unit and issues I had. Would recommend this company and Dylan to anyone.
Liz CouchLiz Couch
00:58 27 Dec 20
This company takes care of business. I called to report our problem and within an hour a technician was at our house, on Christmas Eve. Cory is very knowledgeable and takes the time to explain what’s going on and how he is handling the situation.I appreciate his courteousness and professionalism. Highly recommend this business!
Lorri AllenLorri Allen
17:48 05 Nov 20
Bradley was amazing! He knows what he's talking about. He showed me what the previous company did incorrectly to cause the problem and fixed it so it wouldn't happen again! He was kind, polite, conversational and answered all of my questions. I'll definitely ask for him anytime I need HVAC help!
Jason HooverJason Hoover
03:17 30 Sep 20
Excellent customer service by Will in sales and the install crew Robert and Hector. They were all very professional, responsive, friendly and easy to work with. The price was very competitive and quality of install excellent.
Lead Dog DigitalLead Dog Digital
15:28 31 Aug 20
Great work installing ac units in our office building. Maintenance Plan provides for carefree operation. Professional technicians with exceptional training. Thank you for adding the mini split ACs recently and maintaining our entire air conditioning and heating system.
Jenna CamposJenna Campos
16:18 08 May 22
This company has went above and beyond. Not only did they rush a part to fix my dads a/c but worked with me and kept in great communication. Such an amazing group of people at the Longview location
Patti PickhardPatti Pickhard
14:39 06 May 22
I have semi annual air handling system checkup. I believe it saves money in the long run. My appt this morning was preceded by text that technician was coming with his picture. I felt safe. Austin was professional and provided me with feedback with my system. He was efficient did a nice job.
G. B.G. B.
21:45 03 May 22
Jordan and Trey installed my new a/c unit today. They were friendly and answered all of my questions. They were professional and left my home in great shape!5-3-22. Jacob showed up at my home today to service my system that I had put in last year. He is an outstanding tech. He took his time and was very thorough. He cleaned the inside and outside unit and made a few adjustments to ensure I will be comfortable all summer long. Thanks!!
John GawrysJohn Gawrys
16:53 22 Apr 22
Just used ETR to give my air conditioner a summer check up and clean the outside unit. The technician, Dylan Wall, showed up on time was neat in appearance, respectful, checked everything out and answered my questions. I'll use them again in the future and recommend them to others.
Roger ErwinRoger Erwin
02:16 13 Apr 22
In 2014 we upgraded our a/c system to a Trane. The ETR company services our system and we have been absolutely satisfied with every contact we have ever had with the company from the very helpful office personnel to the very competent and professional services staff. We are totally committed to using ETR and recommend them.
Lorrie AlessiLorrie Alessi
21:39 29 Mar 22
Aaron Miller was very courteous and knowledgeable. He performed a heat load analysis for my three AC/Heating systems. He provided information that was pertinent to my home as one of my systems is being replaced through my home warranty.
Jonathan BlackburnJonathan Blackburn
20:21 21 Mar 22
Dylan came out to do a basic service check on our residential system. He was thoroughly professional, yet personable and friendly. The whole encounter seemed more like a friend or family visit than a service call. He is a very knowledgable and skilled technician, and explained everything he was doing. We decided to purchase the ESA in large part because of the impression Dylan left. Very impressed.
Matt MillingMatt Milling
04:14 11 Feb 22
Wouldn’t you know it, had a hard freeze and heater went out. ETR quickly diagnosed the problem. Not their fault, but supply chain issues delayed installation a week! Luckily, Brian said we could run it while we were there so we could watch it. Actually enjoyed sleeping in the cold like I did in the house I grew up in! Wife and dog didn’t though! All good now. Think I’m getting the service agreement this time.
Robert BoothRobert Booth
17:18 22 Dec 21
Tyrone was awesome. Great attitude.. found all problems quickly.. resolved all problems quickly.. was a pleasure doing business with him.. highly recommend!!
jackie johnsonjackie johnson
18:30 07 Sep 20
Always prompt and courteous
Matthew RobertsMatthew Roberts
01:18 02 Sep 20
Jose was great!
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Air Conditioning & Heating

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Air Conditioning Services

Air Conditioning Installation

Air Conditioning Installation

We install state-of-the-art, high efficiency air conditioning units that can save homeowners hundreds of dollars a year in electric bills.

Air Conditioning Repair

Air Conditioning Repair

Is your AC not working right this summer? Our professional technicians are trained and certified to perform maintenance and repairs for any brand. We offer 24/7 emergency service. Give us a call when it's time for your AC repair work.

Preventative Maintenance

Preventative Maintenance

The Energy Savings Agreement offered by ETR will not only save you money and energy but will also give you peace of mind.

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Heating and Furnace Service

Heater and Furnace Installation

Heater and Furnace Installation

ETR is committed to providing the best heater installation service. Backed by state of the art training and our installation guarantee, rest assured that ETR will exceed your expectations.

Heater and Furnace Repair

Heater and Furnace Repair

East Texas winters can get really chilly! Don't get caught in the cold. Having trouble with your heater this winter? We can bring your heating unit back to life. We have the expertise to repair any faulty heater component and offer 24/7 emergency service.

Heater and Furnace Maintenance

Heater and Furnace Maintenance

If you are looking to get the most out of your heating unit investment we have the perfect solution for you. Ask us about ETR's Energy Savings Agreement.

Our Latest News

Blog Posts

Our Blog

FAQ

Frequently Asked Questions

Absolutely. Our professional technicians are trained and certified to perform maintenance and repairs for any brand.

Of course; we keep 2 techs on call 24/7. If your current climate having no AC is an emergency in itself. Other emergencies would include gas leaks or water leaks.

We offer an in-house 2 year parts and labor and depending on the equipment, either a 5, 10, or 12 year extended warranty.

4700 Old Troup Hwy Tyler, TX 75707
5159 W Loop 281, Longview, TX, 75603
Working hours
Office Hours: Monday - Friday 7:30 AM - 5:00 PM
Working Hours: On-call 24/7